No stored recordings
Audio and video are deleted after transcription. PracticeRunner does not keep them as session recordings.
Helping private practices thrive
Practice management designed for the way therapy is really practiced.
Keep individual, couple, family, and group therapy connected across participants, appointments, attendance, documentation, communication, billing, payments, and follow-up.
Free for 30 days with up to 10 active clients, no credit card required. Professional is $39/month.
- Persistent cases for individuals, couples, families, and therapy groups
- No shared AI training on client information
- Bank transfer and card payments
- Google Calendar sync included
- Guided migration support
Appointment context, session preparation, source material, and note work stay close together.
Prepare, meet, document, follow up
A practice system designed around clinical work
PracticeRunner is designed for the way therapy is really practiced, without asking therapists to surrender control of their clinical workflow, client information, or business model to a large platform.
1
Session-centered workflow
Prepare, review case context, work with appointment materials, document, and track follow-up around the session itself.
2Optional AI Assistant
Prepare with Session Brief, draft or revise notes, and work from transcripts or other source material. The therapist initiates each enabled tool and reviews every draft.
3Persistent relational cases
Keep couples, families, and therapy groups connected across participants, attendance, notes, portal access, communication, and billing, while giving consultation and workshop cases language that fits their work.
4Fair practice economics
Keep costs clearer with straightforward plans, lightweight AI writing and preparation tools included, and lower-cost bank transfers when they fit your billing approach.
Session Workspace
Your calendar tells you when the session is. PracticeRunner helps organize the work around it.
The Session Workspace is an appointment-specific page for preparation, relevant case context, appointment materials, source material, optional recording or transcription when enabled, documentation, and follow-up visibility. Billing and payments remain part of the broader PracticeRunner system rather than actions completed from the workspace.
- Appointment details, status, contact actions, and same-day session navigation
- Relevant client or case context without turning preparation into a full chart review
- Appointment materials, notes, source material, optional Session Brief, and draft review in the appointment workflow
- Optional audio recording or audio/video upload, consent confirmation, transcript review, and clinician-controlled note drafting when enabled
- Follow-up visibility through tasks, attention items, and connected client or case workflows
Record appointment audio or upload audio or video for transcription when the practice enables those tools and consent has been confirmed.
Review source material and work with editable draft notes before saving or signing documentation.
Optional AI Assistant
Prepare for sessions and turn source material into a draft, with the clinician in control.
AI Assistant brings together Session Brief, recording and transcription, drafting from source material, and note revision. Writing and appointment-preparation tools are included with editable plans. Recording and transcription are included during PracticeRunner's early stage, with no separate transcription charge today. PracticeRunner will explain any future allowance or charge before it applies. Every tool is disabled by default, and therapists review the resulting material before it becomes clinical documentation.
No shared AI training
Client information is not used to improve AI for other practices or to build shared AI models.
Optional and therapist-controlled
AI Assistant starts disabled. The practice chooses which features to enable and can turn them off at the practice level. The therapist decides when to use an enabled feature and reviews every draft.
When enabled, processing runs under PracticeRunner's HIPAA and BAA safeguards. You decide whether to retain or discard the resulting transcript. PracticeRunner may offer optional practice-specific AI personalization in the future. Any such feature would remain isolated to the practice and under its control.
Relationships are part of the work
Keep the relationship or service together, even when it is not individual therapy.
A case remains the organizing structure over time, not just for one appointment. Families and therapy groups keep their participants and shared history together. Consultation clients, consultation groups, and workshop groups get the full scheduling, workspace, portal, communication, and billing experience without being treated as psychotherapy clients.
- Family and therapy-group cases retain a member roster, appointments, attendance, notes, communication, and billing across sessions.
- Individual consultation and consultation groups use Session Workspace, consultation notes, invoices, portal payments, receipts, forms, and secure communication without diagnoses, superbills, or artificial CPT codes.
- Workshop and skills groups keep participants, registration materials, attendance, Session Workspace, secure messages, invoices, portal payments, receipts, and group notes together without presenting the service as psychotherapy.
- Couple cases stay shared, while client-specific note addenda keep sensitive information in one person's own record.
- Supervisors and associates get dedicated roles, review workflows, and delegated access.
Participants, shared case context, and billing responsibility remain connected as the work changes over time.
The Fair Practice Pledge
Fair practice economics
More of what your practice earns should stay with your practice.
PracticeRunner is for therapists who want capable software and expect the economics to make sense. Plans stay straightforward, useful capabilities are included within the product, and lower-cost payment methods are priced according to their lower processing cost.
- Use lightweight AI writing and preparation tools as part of your plan.
- Reduce payment-processing costs with bank transfers priced at approximately 1%, capped at $8.
- Starter is free for 30 days, Professional is $39/month, and Group is $59/month, published up front.
- Improve collection reliability through clear invoices, AutoPay, reminders, and manual payment tracking.
Open by design
PracticeRunner fits into your practice. It does not fence it in.
Your calendar, video service, source material, and records should not become reasons you are trapped inside one company's ecosystem. PracticeRunner gives you practical ways to work with tools you already use, bring information in, and take your records with you.
- Use direct Google Calendar sync or private calendar feeds with compatible calendar applications.
- Choose Zoom, Google Meet, Microsoft Teams, or another video link for sessions.
- Start note work from outside transcripts, pasted text, supported documents and images, handwritten material, audio, or video.
- Export migration-friendly CSV files, note text, PDFs, and original uploaded files, or create a complete PracticeRunner backup.
- Step away on parental leave, a sabbatical, or another extended pause with read-only Archive for $8 per month.
Complete practice management
More than a session page
The Session Workspace sits inside a broader practice-management system for scheduling, documentation, billing, forms, secure communication, and case-aware workflows. Most therapists did not enter the field to spend their day managing payment rules, scheduling systems, software add-ons, and administrative follow-up, so PracticeRunner brings integrated Stripe payments, lower-cost bank transfers, configurable payment-method discounts, Google Calendar sync, and clinician-controlled AI assistance into one connected system.
Use broader practice views to keep appointments, case status, billing follow-up, and administrative work visible.
Scheduling and calendar
Appointments, ongoing series kept scheduled ahead when enabled, availability, appointment requests, rebooking, rescheduling, cancellation requests, calendar feeds, and Google Calendar sync.
Learn more about scheduling and calendarNotes and documentation
Appointment notes, consultation notes, source material, attachments, transcript-based drafts, note revision tools, and clinician review before saving or signing.
Learn more about notes and documentationBilling and payments
Invoices, statements, superbills, CMS-1500 claim PDFs, manual payer-response reconciliation, online card payments, lower-cost bank transfers, AutoPay, and outside payment tracking.
Learn more about billing and paymentsForms and intake
Practice forms, intake documents, client submissions, document review, and payment-method collection during intake when configured.
Learn more about forms and intakeClient portal and messaging
Portal access for appointments, billing, forms, secure links, passkeys, and portal-backed client messages.
Learn more about client portal and messagingCases and group practice
Persistent cases for individuals, couples, families, therapy groups, consultation clients, consultation groups, and workshop groups, with the workflow and language appropriate to each.
Learn more about cases and group practiceChoice and compatibility
Keep using tools that already work for your practice
Free practice website review
Is your website making it easy for prospective clients to take the next step?
Review its clarity, local visibility, trust signals, and contact or booking paths. It takes about a minute, and no email address is required.
Clinician-centered by design
Built with the perspective of therapy practice
PracticeRunner was founded by Bruce Hearn, a practicing therapist and software engineer. It is shaped by clinical experience and by the practical routines therapists handle every week: sessions, documentation, billing, client communication, forms, supervision, and follow-up.
HIPAA safeguards
Security and privacy
BAA-supported, HIPAA-oriented software
PracticeRunner is designed for therapy practices and includes security and privacy safeguards for clinical, billing, portal, and communication workflows.
- Staff can use passkeys, one-time email links, or enabled Google or Microsoft sign-in. Owners can require passkeys or physical security keys for privileged accounts or the whole team.
- Audio and video are deleted after transcription. You decide whether to retain or discard the resulting transcript.
- Recording, transcription, drafting, review, and final documentation remain under the therapist's control.
- When enabled, these tools run under PracticeRunner's HIPAA and BAA safeguards.
Book a demo
Join PracticeRunner as a founding practice.
PracticeRunner is available now. Get hands-on onboarding, direct founder support, and an opportunity to share feedback as the product continues to develop.